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About Orange

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  1. Hi, welcome to Celestia Luna! Perhaps you could share your character name or something about yourself to introduce yourself to the community better~
  2. dear Orange

    i want ask about my account.

    can my account be unbanned?

    if can unbanned, what must i do?


  3. Hi, i would like to report a player for spot claiming and then turning on pk mode to kill anyone trying to farm “near” him.

    where should i send the proof pictures of the person?


  4. Visit if you know the ID and e-mail. Visit if you don't. Which cases will be solved:
  5. Heyy, I was wondering if I can get an old account back. Please let me know

  6. i purchase 770 gems via malaysia bank tranfers (ipay88), but i dint recieve  gems. and  my bank account has been debited with MYR 144.14. pls help.
    Transaction ID :T131140931100

    Transaction Date :24-Nov-2017 10:54:28 PM

    Transaction Amount :MYR 144.14

    Payment Type :Maybank2uProduct

    Description :Order w132792914


  7. Hm, seems like a problem with your WineHQ installation, have you installed any other games and ran then through WineHQ without any problems?
  8. Hi, can you explain what problem you were having or if there was an error? Did you try with a different browser?
  9. Dear Celestians, we are updating our account recovery policy to make it more reliable, faster and more secure. We will no longer perform e-mail changes on accounts with lost e-mails. There is no proof of ownership that you can provide as secure as owning the e-mail address saved on the account. Please read below which cases will be processed and which will be denied in our Account Recovery System: Forgot password, remember ID, remember e-mail: Use our automatic password recovery: Forgot/Remember password, forgot ID, remember e-mail: Can be restored. Use ticket type "Forgot account ID" and send the ticket from that same e-mail. Don't forget to verify your ZenDesk account after creating your ticket. If the e-mail is correct and verified the ID will be disclosed to you, then you can use automatic password recovery. Forgot/Remember password, remember ID, forgot e-mail: Can be restored. Use ticket type "Forgot account e-mail" and send the ticket from a working e-mail. Don't forget to verify your ZenDesk account after creating your ticket. An e-mail hint (not full address) will be sent to you, if you can't remember the e-mail with the hint we will not disclose the e-mail address in full and you won't be able to recover the account. Forgot/Remember password, forgot ID, forgot e-mail: Could be restored. Use ticket type "Forgot account ID and e-mail" and send the ticket from a working e-mail. Don't forget to verify your ZenDesk account after creating your ticket. Write in the description your character names. An e-mail hint will be sent to you with the address saved on that account. If you can't remember the e-mail there will be no recovery. If you do remember the e-mail create another ticket of "Forgot account ID" type with that e-mail. E-mail no longer active (eg: yahoo) or can't be recovered: There will be no recovery. Got hacked, password changed/unchanged (still have my account): Use our automatic password recovery and/or change your password immediately. If your items were stolen report being hacked to Orange in Discord. Create a ticket type "Hacked items" (this means you still have access to your account). Full or any item recovery is not guaranteed. Got hacked, password changed, e-mail changed (no longer have my account): Report your account being hacked to Orange in Discord. Can be recovered. Create a ticket with type "Hacked account". The e-mail change will be reverted and your password reset, look for a password recovery e-mail in your inbox when you get a ticket reply. Full or any item recovery is not guaranteed. Got banned: You can submit a ticket with type "Ban Appeal", recovery of the account is not guaranteed and depends on the type of ban, duration and when it happened. Read our account safety tips to never run into any trouble and keep your e-mail updated!
  10. WineHQ should already come with all the necessary dependencies, otherwise you would not be able to play or connect to the server. These are DirectX 9 or higher and VCRedist provided on our help page:
  11. You can report players for scamming this way on our player report section, always remember to take screenshots!
  12. We have no problems with you running the game through WineHQ on Linux, in fact we even made sure that the game runs smoothly on WineHQ.
  13. Questions  on private donation orange please get back to me

  14. It's a bug that it can drop from pumpkins and will be fixed today to the right event token.
  15. In this new gacha you can obtain various exclusive and custom items not available anywhere else, here are the previews! ~Pets~ ~Head Items (Costume)~ ~Head Items~ ~Face Items~ ~Costumes~ ~Wings~