Flairintha Posted June 20, 2013 Share Posted June 20, 2013 Upon starting up this game and logging in, within a matter of few second of spawning in town, the game will randomly close, making it impossible to play. It doesn't leave any error reports upon doing so, but I would be happy to receive any possible help. My friends seem to have it working fine without this problem, and even when one of them tried to fix it through Team Viewer, it still crashed. I'm running Windows 7, on my new Alienware, and really would like to fix this problem. Best regards, Flairintha Link to comment Share on other sites More sharing options...
Guest Derpyderp Posted June 20, 2013 Share Posted June 20, 2013 you just got a new pc? have you updated all your components video card etc. update windows7 and if it still continues to crash reinstall it. Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 20, 2013 Share Posted June 20, 2013 Does it say "LUNAClient.exe has stopped responding..."? If so you need to do a full reinstall. But update your video & sound drivers before you do. Could also be your DX. Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 20, 2013 Administrator Share Posted June 20, 2013 I have Luna working on a freshly installed and updated windows for like 7 hours now, all I needed was DX. Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 I have Luna working on a freshly installed and updated windows for like 7 hours now, all I needed was DX. Direct X? Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 20, 2013 Share Posted June 20, 2013 Well google direct x, it'll explain everything. Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 Well google direct x, it'll explain everything. Still crashed. Anyone have teamveiwer that could help? Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 20, 2013 Share Posted June 20, 2013 What's your operating system? Like XP, Win7 etc, some need a different DX Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 What's your operating system? Like XP, Win7 etc, some need a different DX Windows 7. Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 20, 2013 Share Posted June 20, 2013 Well Direct X 11 is what you need then, Windows XP is Direct X 9. If you've already installed Direct X 11 then have you updated your video & sound drivers? Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 I believe so... Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 20, 2013 Share Posted June 20, 2013 Hrmm, try doing windows updates, all of them, it might not help but it's worth a shot. This server is worth the hassle to play on ^_^ Link to comment Share on other sites More sharing options...
Ascension Posted June 20, 2013 Share Posted June 20, 2013 I have latest directx, keep updating windows but still have random crashes Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 Still doesn't work... Any other things I could try? Link to comment Share on other sites More sharing options...
Ascension Posted June 20, 2013 Share Posted June 20, 2013 Still doesn't work... Any other things I could try?is it win 7 64 bit? Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 I believe so. Link to comment Share on other sites More sharing options...
Flairintha Posted June 20, 2013 Author Share Posted June 20, 2013 is it win 7 64 bit? Yes, I have Win 7 64 bit. Link to comment Share on other sites More sharing options...
Flairintha Posted June 21, 2013 Author Share Posted June 21, 2013 Much help is needed, It would be oh so helpful if a staff member would team viewer me. My best friends and I would really like to enjoy this game together. So if you like to skype or team viewer me please add me on skype at FlairHowler. Thank you. Link to comment Share on other sites More sharing options...
Ascension Posted June 21, 2013 Share Posted June 21, 2013 Yes, I have Win 7 64 bit.I guess its the problem. Try to get help from another player with win 7 64 bit Link to comment Share on other sites More sharing options...
Flairintha Posted June 21, 2013 Author Share Posted June 21, 2013 Ok, I have recently found the AppCrash filese in my computer. Strangely they do not appear on my screen so I had to look it in my computer. I'm pretty sure its for Luna, due to the fact it has the LunaClient in there. I try to open these files, but they come out in a WER file. Which I obviously do not know how to open with. the files are spelled "AppCrash_Lunaclient.exe_(Bunch of random letters). Each file has different random letters. The files were found in my AppData\Local\Microsoft\Windows\WER\ReportArchive. If someone can please try to help me and see how I can analyze and look at the crash reports, I would appreciate it. Thank you Link to comment Share on other sites More sharing options...
Ascension Posted June 21, 2013 Share Posted June 21, 2013 Ok, I have recently found the AppCrash filese in my computer. Strangely they do not appear on my screen so I had to look it in my computer. I'm pretty sure its for Luna, due to the fact it has the LunaClient in there. I try to open these files, but they come out in a WER file. Which I obviously do not know how to open with. the files are spelled "AppCrash_Lunaclient.exe_(Bunch of random letters). Each file has different random letters. The files were found in my AppData\Local\Microsoft\Windows\WER\ReportArchive. If someone can please try to help me and see how I can analyze and look at the crash reports, I would appreciate it. Thank you open it with notepad Link to comment Share on other sites More sharing options...
Demo Scout Posted June 21, 2013 Share Posted June 21, 2013 this problem needs to be fix to in the next update i hate it when my game crashes its a waste of time.starting the game again and again and must fix the game client coz it will became malware if AVG detects it. Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 21, 2013 Share Posted June 21, 2013 open it with notepad This, open it with notepad and post the error report here, but do it in [ spoiler ] [ /spoiler ] (But without spaces) Like this; boo Don't want it filling up the entire topic :wacko: Link to comment Share on other sites More sharing options...
Ascension Posted June 21, 2013 Share Posted June 21, 2013 this problem needs to be fix to in the next update i hate it when my game crashes its a waste of time. starting the game again and again and must fix the game client coz it will became malware if AVG detects it. My AV not detect it as malware Link to comment Share on other sites More sharing options...
кєℓℓу кαт Posted June 21, 2013 Share Posted June 21, 2013 My AV not detect it as malware This ^ It's a false positive, just make it an exception in your antivirus and run it as administrator, this count sfor both the LUNAPatcher and the LUNAClient executables. Good luck :D Link to comment Share on other sites More sharing options...
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