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Disconnection Problems


nilniel
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is anyone having problems with the game as well ?? i keep on getting disconnected .. i know it's not my internet cause it works fine and it's ok .. i keep getting Shutting down the game ,, and Luna has stopped working .. is there any way i can minimize or prevent this problem ?? it's kinda annoying especially in farming and DD

 

i appreciate the help.. :) More Power to the game!

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is anyone having problems with the game as well ?? i keep on getting disconnected .. i know it's not my internet cause it works fine and it's ok .. i keep getting Shutting down the game ,, and Luna has stopped working .. is there any way i can minimize or prevent this problem ?? it's kinda annoying especially in farming and DD

 

i appreciate the help.. :) More Power to the game!

same thing happening to me

 

whetever i've entered a map or DD , if i start using any active skill , it will trigger the client crashing

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Try to ping you connection to use : Command Propmt.

it will make your connection keep receiving or send data.

- Open Command Prompt ( start - All Programs - Acessoris - Command Prompt )

- Type : ping www.sitename.com -t ( ex: ping www.celestialuna.com -t )

if there is appear "Request Time Out" on your Command Prompt Box, it mean your connection has lost.

this is screenshot below when I am using Command Prompt. sorry, imgur site cannot open on my country. Internet Filtering by provider so I use google photo box.

 

https://lh3.googleusercontent.com/aorwwFbsAYY3UUPr-YokfHFRkMmsI4XCjECSL26zeZqtEp-lrPgA1WBFy_alFnfJJPJj7OAEnAbdkvMBDJCWzOpjdwaptcA8Dkfi8BQA04zJcQyCD8ba6J6yOTW_YGFv5TETwrFY_CdnH2EOYWYF6tsDc765fKsN6O9oddhmyA-OPCab4lWLxDLgHdJ1SoRiuukPySV-e4G53kZMZCBvi8USyozIG-ZKzCFsy8QvaL1a8Zytfmc-X30i7ASdaP0vuAUh00hvB6NPYRAepADEg68W55z4uPuON4Y7dZRmgx3I_QdJThheG5X0yXCWoe92B_yf3m-mVxBHPhh3SVX-YcTTbivo3R5L5tlYO2YjlNBm7V7Hv1l_PxEwTv_X9NbcmnqRrPxpH_fdcYPM9lsbw_DqXf_keFqth7lRxm4Aal0B_qrzLfjw6Z74KQl8YsTnbRsCfeXhbMN3VkXTlTeXTgKPp_io6VnID8-F6zyK8mCJyv7ung-tuDqNKfHoyXeWwg-y1A6wdew91Gz2RGKY_ntt5B49Pivnv0-MgJWEzcY=w890-h667-no

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well it's weird, I was about to post the same thing earlier, good thing you brought it up

usually I always using 2 different account at the same time, 1 for my vending and the other one is for regular use, but the strange thing is 1 of them is keep getting disconnected ( and yes indeed there is nothings wrong with my internet connection) 

at first I thought maybe somebody else using it, but even when I've changed the password this problem keeps happening, weird huh

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There's a big difference between disconnecting "The connection has been broken. Shutting down the game" and crashing, when the program stops workings (goes white and a windows notice pops asking if you want to close the program). You should state which one happens to each of you, there seems to be a mix up between the two in the original message.

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There's a big difference between disconnecting "The connection has been broken. Shutting down the game" and crashing, when the program stops workings (goes white and a windows notice pops asking if you want to close the program). You should state which one happens to each of you, there seems to be a mix up between the two in the original message.

mine isn't crashing, its disconnecting, like somebody else is trying to force login the same ID 

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The same thing happened to me, I usually open 3 clients and there must be 1 out of 3 that is disconnected even when nothing's wrong with my connection (noticed it because I play dota too while opening CL clients). Also I bought a new laptop which my accounts stays the same, disconnecting on both laptops.

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1 week ago i got this problem...i cant open 2 account at same time again :/

LOL, I'm guessing you didn't read all the post properly 

the dual login thingy is only for the comparison that nothing is wrong with the internet connection, only 1 of the account were disconnected after all

so even when you're only login 1 account, its still happening

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