Shadowfable675 Posted January 25, 2016 Share Posted January 25, 2016 Game crashes when I click "Connect." Link to comment Share on other sites More sharing options...
Administrator Orange Posted January 25, 2016 Author Administrator Share Posted January 25, 2016 Game crashes when I click "Connect." Have you tried the first two solutions? Link to comment Share on other sites More sharing options...
Shadowfable675 Posted January 25, 2016 Share Posted January 25, 2016 Have you tried the first two solutions? I have in fact. Link to comment Share on other sites More sharing options...
Shadowfable675 Posted January 25, 2016 Share Posted January 25, 2016 Update: I uninstalled the game, then reinstalled it, except in a different folder. Now when I run it, nothing appears after Starting the game in the launcher. I have allowed it in my anti-virus. Link to comment Share on other sites More sharing options...
Administrator Orange Posted January 26, 2016 Author Administrator Share Posted January 26, 2016 Your antivirus already quarantined the game, to check open your game folder, if you don't have a file called LUNAClient.exe then you must open your antivirus and remove it from quarantine. When you install in different folders you must add antivirus exceptions for the new location. Link to comment Share on other sites More sharing options...
Deathhunt31 Posted February 7, 2016 Share Posted February 7, 2016 I could start the game but i would get stuck after i picked a server because nothing would happen, so i deleted celestiapatch to fix this and i started the lunapatcher.exe and it patched or whatever and when i tried to start game the client dissapeared and nothing happened afterwords. Does anyone know the problem? i doubt its antivirus or firewall. Link to comment Share on other sites More sharing options...
Administrator Orange Posted February 7, 2016 Author Administrator Share Posted February 7, 2016 That's exactly what it is. Your antivirus quarantined the client because of a false positive and you'll have to restore it and add it to exceptions. Link to comment Share on other sites More sharing options...
Kiki Posted February 20, 2016 Share Posted February 20, 2016 I don't know any security key to input, I never set one up or anything, it won't let me login without one..Not sure what to do, I appreciate any help. >.< Link to comment Share on other sites More sharing options...
Fifin Posted February 20, 2016 Share Posted February 20, 2016 you don't even need a security key to login ._. just leave it empty Link to comment Share on other sites More sharing options...
TheKingofFilor Posted February 20, 2016 Share Posted February 20, 2016 I feel awkward to be in here and I'm not a computer nerd so... >.>; Um... I have the problem with the number 2 and I can't find the game folder anywhere in my computer. I have windows 10 and... um... I'm not sure how to add um to the antivirus. I've tried to look for it but um... I don't know what to look for exactly. Again I'm not the computer nerd. I honestly don't know how to fix this. I keep getting this https://gyazo.com/ac971af8b3a30b494a3745625821c725after I clicked on the server and connected. So what should I do? >.<; Link to comment Share on other sites More sharing options...
Administrator Orange Posted February 20, 2016 Author Administrator Share Posted February 20, 2016 On your desktop where you see the Celestia Luna Online icon right click it and select "Open file location" and you should see your game folder. Link to comment Share on other sites More sharing options...
quakedncracked Posted May 14, 2016 Share Posted May 14, 2016 1 Link to comment Share on other sites More sharing options...
Timy Posted May 14, 2016 Share Posted May 14, 2016 Can u tell us about ur RAM, vRAM, Procesor, etc? Maybe it's not support celestialuna system requirements. 1 Link to comment Share on other sites More sharing options...
Heishin Posted November 23, 2016 Share Posted November 23, 2016 Hey, does anyone know what the cause of this issue is? I deleted celestiapatch and re-ran the patcher because my anti-virus kept blocking it even when I added it to exceptions and then I received a message that it failed to get an update. Afterwards, I uninstalled the game and tried to redownload the installer from the main website, but I got an error message about the download link saying the XML file doesn't appear to have any style information associated with it. Spoiler Spoiler Link to comment Share on other sites More sharing options...
Administrator Orange Posted November 24, 2016 Author Administrator Share Posted November 24, 2016 Patching and client downloads are temporarily disabled. You can still play if you didn't empty your recycling bin, you were fully patched, your only problem was your antivirus. Simply restore celestiapatch from your recycling bin, then go to your antivirus' options, in your game folder do you see "LUNAClient.exe"? If you see it; open the exceptions option on your antivirus and add the game client to the exceptions list. If you don't see it; find the virus vault or quarantine on your antivirus and restore the game client from within. Then add the exception. Here's an example for AVG https://www.google.com/search?q=avg+virus+vault+location Link to comment Share on other sites More sharing options...
kiisukii Posted November 25, 2016 Share Posted November 25, 2016 Umm , can someone help me ? After connecting to the server , nothing show up . Can i ask what is happening ? I cant log in . Help me pls T^T . Link to comment Share on other sites More sharing options...
Administrator Orange Posted November 25, 2016 Author Administrator Share Posted November 25, 2016 4 hours ago, kiisukii said: Umm , can someone help me ? After connecting to the server , nothing show up . Can i ask what is happening ? I cant log in . Help me pls T^T . Are you playing from the new installer? You must download the new installer from our website Link to comment Share on other sites More sharing options...
senry Posted November 25, 2016 Share Posted November 25, 2016 how to fix this error ? Link to comment Share on other sites More sharing options...
Fifin Posted November 25, 2016 Share Posted November 25, 2016 32 minutes ago, senry said: how to fix this error ? either corrupted installer or antivirus prevent your app from running properly Link to comment Share on other sites More sharing options...
kiisukii Posted November 26, 2016 Share Posted November 26, 2016 Yes . Before the new installer , i cant even connect to the server . But after downloading the new installer , i can connect to the server but the log in box didnt show up . Nothing show up . i cant play since the server maintenance . Pls ~~~~ i want to play .... Link to comment Share on other sites More sharing options...
Administrator Orange Posted November 26, 2016 Author Administrator Share Posted November 26, 2016 Then do point #2 on this topic, the solution is right here. Link to comment Share on other sites More sharing options...
lolipop228 Posted December 2, 2016 Share Posted December 2, 2016 i can login to same , when i click connect write stop working :( Link to comment Share on other sites More sharing options...
Administrator Orange Posted December 2, 2016 Author Administrator Share Posted December 2, 2016 Install this https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe Link to comment Share on other sites More sharing options...
killua17177 Posted December 10, 2016 Share Posted December 10, 2016 login box missing after click server 1 Link to comment Share on other sites More sharing options...
Administrator Orange Posted December 10, 2016 Author Administrator Share Posted December 10, 2016 1 hour ago, killua17177 said: login box missing after click server And you've tried the solutions on this topic like allowing through antivirus and perhaps firewall as well? Link to comment Share on other sites More sharing options...
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