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Dont Receive Any Reply


zShauNz
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I just donated RM 5.00 through mobile and i don't receive any reply for the code further more my money has been deducted what should i do?

Try to wait....this situation also happened before on me...I made the payment but i get the reply on the next day

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Go to the donations panel and press the help button on the top right and see if it shows that transaction and its status, you may then send a message to payment asking what is stopping the process.

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Go to the donations panel and press the help button on the top right and see if it shows that transaction and its status, you may then send a message to payment asking what is stopping the process.

I did but it has been 1 day without reply now, Further more my friends have also the same problem which they dint get the reply for the donation code after donating through mobile. I am from Malaysia. This is the screenshot for the prove that i have donated and my money is deducted without getting reply for the donation code

 

http://oi58.tinypic.com/1zck5i.jpg

http://oi62.tinypic.com/6hokub.jpg

http://tinypic.com/view.php?pic=15yepw4&s=8#.U7pZ47GAEqU

http://oi59.tinypic.com/30ivln8.jpg

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These screenshots are what you are supposed to show payment, not us. Send them a message regarding your payments with those pictures and don't forget to add your phone number.

 

Why them and not us? payment is a third party partner that has their own system including anti-fraud and other security measures, we do not have access to your payment account or info.

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