nixona Posted October 20, 2016 Posted October 20, 2016 Dear Admin. 1 just retired from luna years ago, then i decide to comeback again, but the problem is i forget my password somehow, ive tried the last password but it wont let me in, i never change my password since then. would you mind to give me some clue or anything. email me in [email protected] NP : ID : buzarald thanks for your kindness.
nixona Posted October 20, 2016 Author Posted October 20, 2016 1 hour ago, Fifin said: here, read this first i hope they give us forgot password feature soon ^^.
Calamity Posted October 21, 2016 Posted October 21, 2016 10 hours ago, nixona said: i hope they give us forgot password feature soon ^^. They will probably add that option in their website in the near future.
Iridesence Posted October 25, 2016 Posted October 25, 2016 only lost passwords? Orange told me they aren't processing lost ID
Calamity Posted October 25, 2016 Posted October 25, 2016 1 hour ago, Iridesence said: only lost passwords? Orange told me they aren't processing lost ID They do and will process lost/forgotten/hacked IDs requests as long as the one requesting can show proofs of ownership for verification.
Lykeli Posted October 25, 2016 Posted October 25, 2016 how long i will wait to recover my account if i have proof of ownership?
Calamity Posted October 25, 2016 Posted October 25, 2016 1 hour ago, Lykeli said: how long i will wait to recover my account if i have proof of ownership? It might take a while though I don't know exactly how long it would take to recover one's account. As for now, the account recovery processes aren't their primary concern as they're still working with the next patch (I suppose...) so it might take longer than it used to be.
Iridesence Posted October 26, 2016 Posted October 26, 2016 On 10/25/2016 at 0:44 PM, vinrusher said: They do and will process lost/forgotten/hacked IDs requests as long as the one requesting can show proofs of ownership for verification. maybe they will but not now thats what she told me in the hexchat
Calamity Posted October 26, 2016 Posted October 26, 2016 36 minutes ago, Iridesence said: maybe they will but not now thats what she told me in the hexchat Yeah, I heard the recovery process was postponed until the next patch has been implemented.
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