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ISI GEMS tapi gak masuk


HannaNinny
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On 4/27/2017 at 4:34 PM, Vincard said:

You can click the "HELP" button on the purchase page, then select the "Did not receive your good or service?". Locate the order you have problem with and provide your email address, fill the question box and submit it. The company will reply you via email.

In case your payment attempt isn't shown there, click "Can't find my payment" underneath the missing order list. Be sure to provide your transaction receipt (i.e your screenshots above).

Kamu bisa klik tombol "HELP" di laman purchase gemsnya, lalu pilih "Did not receive your good or service?" (Tidak menerima barang atau jasa anda?). Cari order yang bermasalah dan sertakan alamat email, isi kotak pertanyaan (Question box) yang ada dan klik submit. Perusahaan tersebut akan memberikan balasan melalui email.

Jika detil percobaan pembayaran anda tidak muncul, klik "Can't find my payment" ("Tidak menemukan pembayaran saya") di bawah daftar order bermasalah. Pastikan anda menyertakan bukti transaksi anda (yakni, berupa screenshot).

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