Seraphine Posted April 7, 2021 Share Posted April 7, 2021 Hi . First time playing 2009 . I have many account .. And love this game. I want playing again . But i forgot any id or pass. And i use menu "recovery account" at celestialuna.com But no one incoming email ... Im try try try every day. But still no incoming email recovery . I used helpdesk. But no replay .... I have many emails . Still same problems no incoming mail to my other email I hope Orange help me. Sorry for bad english Link to comment Share on other sites More sharing options...
Administrator Orange Posted April 7, 2021 Administrator Share Posted April 7, 2021 Are you using Yahoo? If you are and the address was de-activated at some point in time, you will not be able to recover anything with it. The reason for this: Yahoo allows anyone to re-create the same email address after it was de-activated, so anyone can claim anybody's email if they don't maintain it. Link to comment Share on other sites More sharing options...
Seraphine Posted April 8, 2021 Author Share Posted April 8, 2021 11 hours ago, Orange said: Are you using Yahoo? If you are and the address was de-activated at some point in time, you will not be able to recover anything with it. The reason for this: Yahoo allows anyone to re-create the same email address after it was de-activated, so anyone can claim anybody's email if they don't maintain it. Ahh i see. But my character and item in there . And now i cant playing again ? Thats my email but i dont have any help with it. I hope celestialuna will be better. Link to comment Share on other sites More sharing options...
Administrator Orange Posted April 8, 2021 Administrator Share Posted April 8, 2021 There is no chance of recovery with an email that was deactivated for many security reasons, the main one being that anyone can re-create that email without the owner's permission. Link to comment Share on other sites More sharing options...
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