Ries Posted August 30, 2015 Share Posted August 30, 2015 I purchased PPs from you yesterday but i never received the extra 50% ... It was still the 29th at that time. Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 30, 2015 Share Posted August 30, 2015 They go by server time. Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 When did they end it? Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 30, 2015 Share Posted August 30, 2015 Well, on the homepage it says today is August 30th, which is when the Double PP ends. Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 I purchaed them about 14 hours ago ... Give or take Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 Ohh Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 30, 2015 Share Posted August 30, 2015 When you clicked donate you should of noticed there wasn't the word "bonus" next to it. The website shows the server time, which may or may not be different from yours but whenever an event is scheduled/scheduled to end they're going by server time to avoid confusion. Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 I just calculated the time that i got the premium points ... I bought it at 8:44 pm and its is now currently 3:47 pm.... So thats about 18 hours ago..... In celestia luna its 5:23 pm.... 5:23 pm going back 18 hours is.. That about Aug 29th which is around 10:00 pm - 11:00 pm Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 Since its 5:28 server time Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 5:48** i forgot to reload the page Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 5:48** i forgot to reload the page Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 30, 2015 Share Posted August 30, 2015 Maybe it was ended sooner, can't say for sure but I doubt that. The most accurate answer is that your calculations are off. And like I said, when you clicked donate you should of noticed there wasn't the word "bonus" next to it. When you donated, (quote: "So thats about 18 hours ago") did you receive your PP instantly? And if you really did donate before August 30th and didn't receive your extra PP, it was probably just an error in the donating system, and you can wait it out, eventually you'll get your PP. If not, this is something you should discuss with a GM. Also, if you made a mistake, typo or have something to add on one of your post, edit it to avoid multi posting. Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 What should've i seen? Should there have been 50% written next to it?.... I didnt really notice anything before because i really thought it was still on :/ Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 30, 2015 Share Posted August 30, 2015 When the event isn't on, only four options have the word bonus next to them. I think you just misread, and the only thing I have left to say is sorry. Edit: You should get a 50% bonus when the event was running. Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 Well whats done is done i guess. Just an idea... If the event is over earlier than expected, they should post it on the page just to prevent anymore misunderstanding like what just happened to me . Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 30, 2015 Share Posted August 30, 2015 I doubt the event was ended earlier, though. It was mostly just confusion. Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 I am 100% certain that i bought it before the dead line. And i actually did the hard way of calculating the hours but.. Remember i said i bought it at 8:44 my time? Theres only a 2 hr difference with my time and server time so i purchased it at exactly 10:44 pm server time at Aug 29th ... (4:31 pm here and 6:31 server time) Aug 30th Link to comment Share on other sites More sharing options...
0 Ries Posted August 30, 2015 Author Share Posted August 30, 2015 I just contacted brandon and he replied that i did infact didnt receive the premium points and asked for my user name Link to comment Share on other sites More sharing options...
0 Nyalida Posted August 31, 2015 Share Posted August 31, 2015 That's good to know, I had a feeling it was just a malfunction with the system. Well I'm glad you got your PP ^_^ Link to comment Share on other sites More sharing options...
0 Ries Posted August 31, 2015 Author Share Posted August 31, 2015 It was also extended Link to comment Share on other sites More sharing options...
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Ries
I purchased PPs from you yesterday but i never received the extra 50% ... It was still the 29th at that time.
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