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Hi, I'm a new player and I'm trying to log in to the server, but when i write my ID and my PW in the login page, the game crashes and stop to work.

I tried  instal VC Redist x64 because my OS is Windows 10, 64 bits. restarted my PC but nothing happens. It still the same.
So can anyone help me please?

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You could have continued talking in Discord, did you also do the antivirus steps?

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Try disabling your antivirus and see if that helps, if you are using more than one antivirus/antimalware disable them all. If it works with your antivirus/antimalware disabled then follow these steps (or google the same steps for your specific antivirus)

 

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Doesn't let you log in or crashes? Different things

 

Please list what antivirus and/or antimalware you have installed

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If you followed the windows defender guide and installed the VC redist everything should work fine, our game works from minute 1 on a fresh windows 10 installation.

Please make sure all your drivers are up to date and that you followed the windows defender guide correctly. You can also try installing in a different location but make sure to add the new location to exceptions in windows defender before doing that just to be sure.

 

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