adil Posted December 16, 2015 Share Posted December 16, 2015 I have pp in my account last night but now my pp gone i dont know why, and why i cant recharge pp ? pleast respons ^^ Link to comment Share on other sites More sharing options...
Fifin Posted December 16, 2015 Share Posted December 16, 2015 (edited) did you buy anything since last night? anything from IM.. you might made a mistake on the payment, PP instead of GP. make sure you choose "Gold" here, since default value is Premium. check your IM warehouse, should someone buy something from the website when you were away while you logged on the site. ----------------------------------------------------------------------------------------------------------------------------------------------------------------- oh anyway... pls mind the forum behavior, posting 2 similar topics is... quiet inappropriate.. Edited December 16, 2015 by Fifin Link to comment Share on other sites More sharing options...
Administrator Orange Posted December 16, 2015 Administrator Share Posted December 16, 2015 Nobody accessed your account in the last 6 days, do what Fifin says and check if you accidentally bought something with them, if not go to the donations panel and click the HELP button on the top right of the donations box, scroll down (it's lower in the screen) and you will see options about the help you need, select the first option to see all of your transactions, you will see the status of your payments and if anything happened with your points. Link to comment Share on other sites More sharing options...
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