Icha Posted July 31, 2016 Share Posted July 31, 2016 Can i ask something? i have a problem when i just log in my character, my all character body and face is gone , so i try to connect them when i just connect them my character is stuck in the map , i use teleport from the celestia link can't i use to go safety zone it can't too i try to download again and install again its say malware detected? how.. answer my question pls i need help thankyou.. 0 Link to comment Share on other sites More sharing options...
Fifin Posted July 31, 2016 Share Posted July 31, 2016 about malware detected, it's a false warning, you can include Celestia Luna to your antivirus exeption list. Maybe something gone wrong with your CL files, either corrupted or quaranteed by your antivirus. when you use teleport feature on the website, you have to logout first. Did you do that? oh and... probably it's your network connection? You made 2 topics by accident I guess.. Link to comment Share on other sites More sharing options...
Icha Posted August 1, 2016 Author Share Posted August 1, 2016 Oh im sorry if i made 2 topics .. idk i already logout and try to teleport there and my network nothing wrong with it :3 oh if malware detected its a false warning ? but when i scan theres a virus inside so i just like im gonna delete this virus and i play celes already long time ago and i always update it i play every day nothing wrong but when i just want open it again my character is blank how sad... Link to comment Share on other sites More sharing options...
Fifin Posted August 1, 2016 Share Posted August 1, 2016 Have u tried to log in after your reinstallation? also try to delete "celestiapatch" file from CL folder and re patch. what about other ID? If same thing happened, it might be your client problem, else something is really wrong with your account. Pray ask further assistance by contacting Admins. Link to comment Share on other sites More sharing options...
Icha Posted August 7, 2016 Author Share Posted August 7, 2016 I already Try to connect after reinstallation and its the same until i redownloading celestia and its say malware detect that i just scan and delete it , and another ID is the same i already contanct the Admins but no reply .. Link to comment Share on other sites More sharing options...
Administrator Orange Posted August 7, 2016 Administrator Share Posted August 7, 2016 You have to allow Celestia Luna through your antivirus, it's a false positive, there is no virus, in the next patch that will be fixed. Until you allow the client through your antivirus' exceptions you won't be able to play. Link to comment Share on other sites More sharing options...
Icha Posted August 13, 2016 Author Share Posted August 13, 2016 okay thankyou orange xD, windows defender is a antivirus? wow i just realized Link to comment Share on other sites More sharing options...
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