devillasjr Posted June 28, 2018 Share Posted June 28, 2018 why still cant login, i already reinstall 3x and in file directory dont have problem i see. have client exe and not corupted. and my antivirus still off how can i fixed it? Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 28, 2018 Administrator Share Posted June 28, 2018 Try restarting your router/modem, maybe your're having some connection trouble. There don't seem to be any problems with the login server right now. Link to comment Share on other sites More sharing options...
devillasjr Posted June 28, 2018 Author Share Posted June 28, 2018 1 minute ago, Orange said: Try restarting your router/modem, maybe your're having some connection trouble. There don't seem to be any problems with the login server right now. yep but my connection its okey im use tethering from my phone ... Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 28, 2018 Administrator Share Posted June 28, 2018 1 minute ago, devillasjr said: yep but my connection its okey im use tethering from my phone ... 3/4g? that sounds like it would have trouble connecting Link to comment Share on other sites More sharing options...
devillasjr Posted June 28, 2018 Author Share Posted June 28, 2018 Just now, Orange said: 3/4g? that sounds like it would have trouble connecting 4G, if my connection bad i cant browsing too right? Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 28, 2018 Administrator Share Posted June 28, 2018 Just now, devillasjr said: 4G, if my connection bad i cant browsing too right? That's not what I mean, it might have trouble connecting to the login and game server, login goes through a proxy for players in Asia, maybe it can't connect to it. Link to comment Share on other sites More sharing options...
devillasjr Posted June 28, 2018 Author Share Posted June 28, 2018 2 minutes ago, Orange said: That's not what I mean, it might have trouble connecting to the login and game server, login goes through a proxy for players in Asia, maybe it can't connect to it. i cant understand about login goes a proxy in asia :( Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 28, 2018 Administrator Share Posted June 28, 2018 Just now, devillasjr said: i cant understand about login goes a proxy in asia :( We have a proxy for asian players so that their connection is faster and more stable, you don't connect to the game directly in the US, maybe your current connection can't reach the proxy server. Link to comment Share on other sites More sharing options...
devillasjr Posted June 28, 2018 Author Share Posted June 28, 2018 2 minutes ago, Orange said: We have a proxy for asian players so that their connection is faster and more stable, you don't connect to the game directly in the US, maybe your current connection can't reach the proxy server. then i call my operator phone ask about have problem about have trouble or not with card phone service? Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 28, 2018 Administrator Share Posted June 28, 2018 1 minute ago, devillasjr said: then i call my operator phone ask about have problem about have trouble or not with card phone service? I will ask if there are any problems with the asian proxy. Try turning your connection off and then on again, sometimes it helps. Link to comment Share on other sites More sharing options...
devillasjr Posted June 28, 2018 Author Share Posted June 28, 2018 2 minutes ago, Orange said: I will ask if there are any problems with the asian proxy. Try turning your connection off and then on again, sometimes it helps. already turn off and on then still cant login, but my friend dont have problem same with me Link to comment Share on other sites More sharing options...
Administrator Orange Posted June 28, 2018 Administrator Share Posted June 28, 2018 Just now, devillasjr said: already turn off and on then still cant login, but my friend dont have problem same with me is he on the same type of connection? Link to comment Share on other sites More sharing options...
devillasjr Posted June 28, 2018 Author Share Posted June 28, 2018 4 minutes ago, Orange said: is he on the same type of connection? im not ask about that xoxo. oke i try turn off and on and call my operator and ask friend with same connection have problem too or not.. Link to comment Share on other sites More sharing options...
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