Jarebear :u Posted September 20, 2013 Share Posted September 20, 2013 I haven't played in a long while, and just came back to see what's up. I tried to log into my account and nothing happened. The screen flashed, and my information was still in the username and password boxes. It doesn't give me a message, it just doesn't log in. I tried logging in, in-game, and it claims my account doesn't exist. Although I had two accounts, and the second one logs in and works fine. The one that I primarily used does not. Any suggestions? Thanks in advance. Link to comment Share on other sites More sharing options...
The Destroyer. Posted September 20, 2013 Share Posted September 20, 2013 Make Sure you entered the Correct Username And Password. + Celestia luna doesn't Wipe any account. Link to comment Share on other sites More sharing options...
The Destroyer. Posted September 20, 2013 Share Posted September 20, 2013 And what do you mean by "Nothing Happened "? o.o , first time to see this type of Problem lol Link to comment Share on other sites More sharing options...
Game Master Seraphyre Posted September 20, 2013 Game Master Share Posted September 20, 2013 Try creating an account with the ID your old account had. If it works, you either got the info wrong or it somehow got deleted. Link to comment Share on other sites More sharing options...
Jarebear :u Posted September 20, 2013 Author Share Posted September 20, 2013 I have two accounts. They were identical accounts for the exception of three numbers between both usernames. So the passwords were the same. I would know. I did it every 12 hours. I did try creating it, and it says it already exists, which is why im posting this. But literally nothing happens. When I click the login button, the screen flashes (refreshes) and everything is the same. Even my account info is still in the boxes, untouched. But I don't log in. Link to comment Share on other sites More sharing options...
Game Master Seraphyre Posted September 20, 2013 Game Master Share Posted September 20, 2013 What's its ID? I'll check to see if it's banned. I'm not sure that that would be why it's doing it, but it can't hurt to check. Link to comment Share on other sites More sharing options...
Jarebear :u Posted September 20, 2013 Author Share Posted September 20, 2013 This is before I click "Log In," with my info put in on the side. This is after I click "Log In," as you can tell, it's identical to before I clicked it, all that happened was the screen refreshed. And this is my attempt to recreate the account with the username, but with a different email. And it shows that the account already exists. and when i try to log in, in-game, it says it's incorrect. Link to comment Share on other sites More sharing options...
Jarebear :u Posted September 20, 2013 Author Share Posted September 20, 2013 Usually it would say this account has been banned when trying to log in, but I'm not sure. Link to comment Share on other sites More sharing options...
The Destroyer. Posted September 20, 2013 Share Posted September 20, 2013 if it's banned it would inform you that this ID cannot be entered until 12334124 if its perm ban.. I think you were sharing the account with someone and he changed your password. I don't think there's something else. Link to comment Share on other sites More sharing options...
Game Master Seraphyre Posted September 20, 2013 Game Master Share Posted September 20, 2013 Yeah, since it's just saying it's the incorrect information, someone either changed your password or you're putting it in wrong or you just don't have the right one. Link to comment Share on other sites More sharing options...
† Clise † Posted September 20, 2013 Share Posted September 20, 2013 when the page refreshes like that its because the password/ID was incorrect. Thus you where still not logged in. As for not getting to log ingame, I suggest you try different alternates to the password you think you remember, caps lock/numbers or any mistake you might have made, re-check it. And in the future write/type down your password & ID so you don't lose it! Link to comment Share on other sites More sharing options...
Jarebear :u Posted September 21, 2013 Author Share Posted September 21, 2013 Alright, thank you. Apologies for the misconvenience. Link to comment Share on other sites More sharing options...
Jarebear :u Posted September 21, 2013 Author Share Posted September 21, 2013 Wait, if someone else (I'm almost 800% sure nobody else has touched my account) could change my password, doesn't that mean I can fiddle with it aswell, if it's hooked up to an email account? Link to comment Share on other sites More sharing options...
Moderator Gary McNabb Posted September 21, 2013 Moderator Share Posted September 21, 2013 An email has been sent to the address registered on the Luna account. Link to comment Share on other sites More sharing options...
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