Allanzkie Posted July 26, 2014 Share Posted July 26, 2014 i have this certain error when login.. im just playing and it disconnected and now even i re install the game and update.. nothing has change its like always like that please help Link to comment Share on other sites More sharing options...
Qushuk ウナギイヌ Posted July 26, 2014 Share Posted July 26, 2014 Have you tried our proposed fixes? http://forum.celestialuna.com/index.php?/topic/460-having-problem-when-loggin-in/ http://forum.celestialuna.com/index.php?/topic/25826-top-3-technical-issues/ http://forum.celestialuna.com/index.php?/topic/12446-extendedcommon-technical-difficulties/ All of those are pinned topics that are the first ones visible. Link to comment Share on other sites More sharing options...
Nanaka Posted July 28, 2014 Share Posted July 28, 2014 What exactly did you do to cause this crash, if anything? Link to comment Share on other sites More sharing options...
Allanzkie Posted July 31, 2014 Author Share Posted July 31, 2014 nothing just a night after that insident it works very fine... and i tell you it just happen to my friend last week i thought it was his computer that have a problem, but now it happen to me i just re update it and nothing happens always not connecting my friend try to download it and re install it again, nothing happens.. and one time he try to download celestia luna and install it on other PC got the same problem too.. not responding and when u wait a little bit it says "failed to connect to server. Please check the website for latest information" Link to comment Share on other sites More sharing options...
Nanaka Posted July 31, 2014 Share Posted July 31, 2014 Well at the moment the server is down for some people. Also, try to make sure your firewall/antivirus didn't delete any necessary files. If it did, disable them entirely whilst downloading the client again, and installing. Only after you've updated and run the client at least once, turn your antivirus on again, and add it to exceptions. If that isn't the case, I can't help you. ._. I tried, though. I hope that's the problem, 'cause then it's easy to fix. Link to comment Share on other sites More sharing options...
Allanzkie Posted July 31, 2014 Author Share Posted July 31, 2014 this is the error when i try to click celestia luna online window when its not responding.. but if i wait a little bit it will say failed to connect to server.. PLEASE HELP Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: LUNAClient.exe Application Version: 1.0.0.1 Application Timestamp: 4e2c985f Hang Signature: 254e Hang Type: 262144 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Hang Signature 1: 254e0acdeba24c29bec4e5f1f6c7ac06 Additional Hang Signature 2: 944b Additional Hang Signature 3: 944b3bce514dd43fa7942faa90af909a Additional Hang Signature 4: 254e Additional Hang Signature 5: 254e0acdeba24c29bec4e5f1f6c7ac06 Additional Hang Signature 6: 944b Additional Hang Signature 7: 944b3bce514dd43fa7942faa90af909a Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Link to comment Share on other sites More sharing options...
Allanzkie Posted July 31, 2014 Author Share Posted July 31, 2014 this is the error when i try to click celestia luna online window when its not responding.. but if i wait a little bit it will say failed to connect to server.. PLEASE HELP Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: LUNAClient.exe Application Version: 1.0.0.1 Application Timestamp: 4e2c985f Hang Signature: 254e Hang Type: 262144 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Hang Signature 1: 254e0acdeba24c29bec4e5f1f6c7ac06 Additional Hang Signature 2: 944b Additional Hang Signature 3: 944b3bce514dd43fa7942faa90af909a Additional Hang Signature 4: 254e Additional Hang Signature 5: 254e0acdeba24c29bec4e5f1f6c7ac06 Additional Hang Signature 6: 944b Additional Hang Signature 7: 944b3bce514dd43fa7942faa90af909a Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Link to comment Share on other sites More sharing options...
Nanaka Posted July 31, 2014 Share Posted July 31, 2014 this is the error when i try to click celestia luna online window when its not responding.. but if i wait a little bit it will say failed to connect to server.. PLEASE HELP Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangB1 Application Name: LUNAClient.exe Application Version: 1.0.0.1 Application Timestamp: 4e2c985f Hang Signature: 254e Hang Type: 262144 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Hang Signature 1: 254e0acdeba24c29bec4e5f1f6c7ac06 Additional Hang Signature 2: 944b Additional Hang Signature 3: 944b3bce514dd43fa7942faa90af909a Additional Hang Signature 4: 254e Additional Hang Signature 5: 254e0acdeba24c29bec4e5f1f6c7ac06 Additional Hang Signature 6: 944b Additional Hang Signature 7: 944b3bce514dd43fa7942faa90af909a Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt That's your issue, here's a possible fix. EDIT: The main point is there's something interfering with the application, if you can remove that, it should run fine. The only thing we need to find out is what's messing with it. Link to comment Share on other sites More sharing options...
Administrator Orange Posted July 31, 2014 Administrator Share Posted July 31, 2014 Read more carefully what Zohor posted and do not double post. The server was having difficulties so it's not on your side when it says it isn't able to connect, try now. Link to comment Share on other sites More sharing options...
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