Administrator Orange Posted February 17, 2014 Administrator Share Posted February 17, 2014 Short and easy solutions for the most common technical issues that new and veteran players might experience. Even if we do already have a longer read and more detailed player constructed technical issues thread players seem to ignore it. 1. The game does not start after I click "Start Game" on the patcher or an error says "Unable to find client executable!": 2. Nothing happens after I select the server in the server select menu: A. Add LUNAClient.exe (located in your game folder at "C:\Users\YourUser\AppData\Local\Celestia Luna Online\") to your antivirus' exception list (if you don't know how google it, it's different for each antivirus) B. Still not seeing the game start: your antivirus has already put LUNAClient.exe in its quarantine, you will have to retrieve it or reinstall and add the exception again. (if you don't know how google it, it's different for each antivirus) 2.B The game crashes when I select the server in the server select menu: You are missing a VC++ Redist install, download and install it from here: 32-bit: https://download.microsoft.com/download/9/3/F/93FCF1E7-E6A4-478B-96E7-D4B285925B00/vc_redist.x86.exe 64-bit: https://download.microsoft.com/download/6/A/A/6AA4EDFF-645B-48C5-81CC-ED5963AEAD48/vc_redist.x64.exe 3. I get an error saying "D3DERR INVALIDCALL" when I run the game and it closes afterwards! This mostly happens when you try to run the game in full screen mode in a resolution that your screen does not support. Try running the game in windowed mode instead. These are the top 3 problems new and veteran players might get, for more detailed information use our search function with keywords related to your problem, all past and current technical problems have already been solved before. 5 Link to comment Share on other sites More sharing options...
funkyshot Posted February 17, 2014 Share Posted February 17, 2014 "Go to your game folder (ex: C:\Program Files (86x)\Celestia Luna Online Alpha\) and delete the file called "celestiapatch" and run LUNAPatcher.exe" This will also fix the issue of not seeing pvp map on map move scrolls or being able to sell things for over "4b" 5 Link to comment Share on other sites More sharing options...
lunaalex Posted February 19, 2014 Share Posted February 19, 2014 am i the only one who's encountered this? edit: oops i see it was the first on the list. i'm asking why are antivirus programs deleting the launcher Link to comment Share on other sites More sharing options...
Administrator Orange Posted February 19, 2014 Author Administrator Share Posted February 19, 2014 am i the only one who's encountered this? edit: oops i see it was the first on the list. i'm asking why are antivirus programs deleting the launcher Because it's a false positive and your antivirus should let you choose to remove or ignore the threat Link to comment Share on other sites More sharing options...
gpmlar Posted February 24, 2014 Share Posted February 24, 2014 bad antivirus anoiying no option for ignore, add to exception or delete Link to comment Share on other sites More sharing options...
Game Master Seraphyre Posted February 24, 2014 Game Master Share Posted February 24, 2014 Add to exceptions then. Link to comment Share on other sites More sharing options...
explorerjys Posted April 21, 2014 Share Posted April 21, 2014 i cant connect to sever can help?? it say failed to connect to sever please check to the wedsite for lates informations 1 Link to comment Share on other sites More sharing options...
yes2danny Posted April 29, 2014 Share Posted April 29, 2014 I asked my friend if she could play luna with me and when i asked her if it worked she told me this "And no, it doesnt. It starts up, i choose a server and then it freezes" can someone tell me how to help her please... SHe has Windows Xp she did the thing where she got rid of the patch and it wouldn't even run now Link to comment Share on other sites More sharing options...
Administrator Orange Posted April 29, 2014 Author Administrator Share Posted April 29, 2014 because you must read properly. Sounds like you got rid of the wrong file, the file you must delete is called "celestiapatch" not "LUNAPatcher.exe" Link to comment Share on other sites More sharing options...
Iisevel Posted May 13, 2014 Share Posted May 13, 2014 I'm having trouble with the "D3DERR INVALIDCALL" even in window mode, what else can I do to fix it? Link to comment Share on other sites More sharing options...
Administrator Orange Posted May 13, 2014 Author Administrator Share Posted May 13, 2014 How often does it happen and is it in a specific situation, ex: talking to a npc, using a skill, etc? Link to comment Share on other sites More sharing options...
Iisevel Posted May 13, 2014 Share Posted May 13, 2014 How often does it happen and is it in a specific situation, ex: talking to a npc, using a skill, etc? It happens very often, and normally when i'm just walking around or standing there. This one, i took a screenshot of, happened as soon as I signed into the game Link to comment Share on other sites More sharing options...
Administrator Orange Posted May 13, 2014 Author Administrator Share Posted May 13, 2014 There are many topics about this, try searching "D3D INVALIDCALL" or similar, there are a few solutions, check this topic: http://forum.celestialuna.com/index.php?/topic/20884-createtexture-d3derr-invalidcall/ Link to comment Share on other sites More sharing options...
iHope Posted May 22, 2014 Share Posted May 22, 2014 is there any topics discusses NSIS Error? thanks. Link to comment Share on other sites More sharing options...
mukelujelek Posted June 15, 2014 Share Posted June 15, 2014 hi guys,i have some problem here,well i'll explain all to you i cant connect to the game,well i can select the server and log in,but nothing appeared when i select my character and click "connect to game" my brother tried his ID too and its all normal without any problem. well thats all,sorry if my english is bad and thanks before edit: well its seems like i just cant get into alker harbor -___- i tried to teleport my char trough the web into nera castle and i can log in,but when i teleport to alker in game it got blackscreen.is alker down or what? oh btw when my bro tried to log in with his ID,his char is not on alker Link to comment Share on other sites More sharing options...
Celendria Posted June 15, 2014 Share Posted June 15, 2014 hi guys,i have some problem here,well i'll explain all to you i cant connect to the game,well i can select the server and log in,but nothing appeared when i select my character and click "connect to game" my brother tried his ID too and its all normal without any problem. well thats all,sorry if my english is bad and thanks before edit: well its seems like i just cant get into alker harbor -___- i tried to teleport my char trough the web into nera castle and i can log in,but when i teleport to alker in game it got blackscreen.is alker down or what? oh btw when my bro tried to log in with his ID,his char is not on alker Does your character(s) are in Alker Harbor? If yes, Alker Harbor is down now. Link to comment Share on other sites More sharing options...
mukelujelek Posted June 15, 2014 Share Posted June 15, 2014 Did your character are in Alker Harbor? If yes, Alker Harbor is down now. well thats makes sense now XD thanks :D i got panic earlier because all my treasure are on that ID :v Link to comment Share on other sites More sharing options...
Celendria Posted June 15, 2014 Share Posted June 15, 2014 well thats makes sense now XD thanks :D i got panic earlier because all my treasure are on that ID :v You can teleport your character at celestialuna.com, log in, click teleport, pick the character you want to teleport, choose the place you selected for your character that you've picked, and then click teleport. Link to comment Share on other sites More sharing options...
Blueblaze18 Posted July 3, 2014 Share Posted July 3, 2014 I am not really a Tech Head so I will make this as short as possible. I was playing with my girlfriend earlier Today and the game was running Fine. We logged off and left, Now she is trying to get on Now but it keeps saying Failed to Communicate with Server Whenever she presses the Icon. As well as the Icon Looks different. Link to comment Share on other sites More sharing options...
Blueblaze18 Posted July 3, 2014 Share Posted July 3, 2014 Link to comment Share on other sites More sharing options...
pointzt Posted July 8, 2014 Share Posted July 8, 2014 My problem is number 1 .. I already add to exception with baidu antivir.. Then it still bug. And now i delet my antivir but still happen.. How can u fix this ?? Link to comment Share on other sites More sharing options...
Administrator Orange Posted July 8, 2014 Author Administrator Share Posted July 8, 2014 The login server is acting up, it probably has nothing to do with your antivirus. Link to comment Share on other sites More sharing options...
pointzt Posted July 9, 2014 Share Posted July 9, 2014 So what should i do ?? Link to comment Share on other sites More sharing options...
Celendria Posted July 9, 2014 Share Posted July 9, 2014 Try to delete celestiapatch in the Celestia Luna folder, and run the game. Link to comment Share on other sites More sharing options...
pointzt Posted July 9, 2014 Share Posted July 9, 2014 i try but still same . Link to comment Share on other sites More sharing options...
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