Mirumi Posted November 27, 2014 Share Posted November 27, 2014 Hello i dont know if something happens with the server but it doesnt let me log in, as long as i select server it says failed the connection to the server please check the website for latest informations, is it down or?:x Link to comment Share on other sites More sharing options...
Administrator Orange Posted November 27, 2014 Administrator Share Posted November 27, 2014 Hi, please use the existing Server Down? topic for these kind of questions instead of posting a new topic. That said, do you still get the error and if yes on which login step, server select, user/pw input, or character map channel select? Link to comment Share on other sites More sharing options...
Silver Posted November 27, 2014 Share Posted November 27, 2014 Hello i dont know if something happens with the server but it doesnt let me log in, as long as i select server it says failed the connection to the server please check the website for latest informations, is it down or?:x Sometimes this happens when I open up the client fast and type in my details too quickly; it proceeds to say that same warning message. However, once I restart the client and proceed with things at a normal pace -- the server allows me to log-in to my account. Also, when my antivirus detected the Celestia client as a false-positive virus, it blocked/deleted a certain file which led to the same warning message when I tried to log on. To remedy this, adding CL to my anti-virus exception list fixed everything (upon a re-download and installation of the game). Those are the only scenarios I can think of from my experience, putting aside a server restart. Link to comment Share on other sites More sharing options...
Mirumi Posted November 27, 2014 Author Share Posted November 27, 2014 Well as long as i run the game from launcher it gets me to the server list and when i click on the server to log in it appears the message i wrote above and i cannot log in, my anti-virus isnt a problem cause i already watched that and i still cant log :x Link to comment Share on other sites More sharing options...
Administrator Orange Posted November 27, 2014 Administrator Share Posted November 27, 2014 Pinned Technical Problems Topic Please try solution number 2. Link to comment Share on other sites More sharing options...
Mirumi Posted November 27, 2014 Author Share Posted November 27, 2014 Pinned Technical Problems Topic Please try solution number 2. I tried several times, still doesnt work Link to comment Share on other sites More sharing options...
Nyalida Posted November 28, 2014 Share Posted November 28, 2014 Hello i dont know if something happens with the server but it doesnt let me log in, as long as i select server it says failed the connection to the server please check the website for latest informations, is it down or?:x Sometimes it's just your internet connection. If your internet connection is fine, then I usually exit CLuna and relaunch it. And if it still doesn't work, restart your computer. And if that doesn't work, I just wait. Eventually, it will let you log on in about an hour or so. Link to comment Share on other sites More sharing options...
Mirumi Posted November 28, 2014 Author Share Posted November 28, 2014 Sometimes it's just your internet connection. If your internet connection is fine, then I usually exit CLuna and relaunch it. And if it still doesn't work, restart your computer. And if that doesn't work, I just wait. Eventually, it will let you log on in about an hour or so. I did everything i even reinstalled it again but still doesnt let me to log in :/... Oh nvm i actually fixed it, thanks for helping tho! Link to comment Share on other sites More sharing options...
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