eversty001 Posted July 10, 2014 Share Posted July 10, 2014 Help please 2 of chars cant log in to the game. Im already in char selection page but cant select any channel getting error- The server is off etc. thanks Link to comment Share on other sites More sharing options...
DellVanity Posted July 11, 2014 Share Posted July 11, 2014 Okay, im going to feel silly, but I finally got my game to start properly, I can select a server, and I can get my log in windows to come up, but the moment I click the login button, it stops responding every time. I've tried for two days. Im running on a Windows 8 system, my computer does meet the requirements, my log in information is correct, and AVG deactivated and with exceptions added. I don't know what to do, please help. I've tried every solution I've seen on the forums. Link to comment Share on other sites More sharing options...
Administrator Orange Posted July 11, 2014 Author Administrator Share Posted July 11, 2014 have you tried running it in compatibility mode? Right click LUNAClient.exe and select Options > Compatibility and select to run with win XP s3 pack. Link to comment Share on other sites More sharing options...
DellVanity Posted July 11, 2014 Share Posted July 11, 2014 I just tried it, thank you for the quick response, but it didn't work. Link to comment Share on other sites More sharing options...
Administrator Orange Posted July 11, 2014 Author Administrator Share Posted July 11, 2014 I always assume people try reinstalling as their first go to solution so, did you try reinstalling? PS: if you want a faster response from a staff member you can use our IRC Link to comment Share on other sites More sharing options...
DellVanity Posted July 12, 2014 Share Posted July 12, 2014 I've tried reinstalling it at least 5 times but I think I found my problem. The first time I installed it, AVG was on, and it kept it in the virus vault, so it tried to block it every time I tried to turn AVG on. I forgot to remove it from the AVG virus Vault. I'll see if that works. Link to comment Share on other sites More sharing options...
DellVanity Posted July 12, 2014 Share Posted July 12, 2014 It still didn't work, I got the same result as before. Link to comment Share on other sites More sharing options...
Biohazard Posted July 13, 2014 Share Posted July 13, 2014 Okay, im going to feel silly, but I finally got my game to start properly, I can select a server, and I can get my log in windows to come up, but the moment I click the login button, it stops responding every time. This is a problem with Windows. Resulting from an incorrectly installed OS, It will also be affecting some other aspects of the windows operating system (unless you are a power user it is unlikely you would notice the errors) Link to comment Share on other sites More sharing options...
alive Posted July 13, 2014 Share Posted July 13, 2014 I am having a problem while trying to play. When I click the client it wants to update, it wasn't doing this when I was playing yesterday.I tried deleting the update file from the folder, add to fire/AV exception, re install, I tried letting the update run it's course but it just gets stuck at saving resources.Please help. Link to comment Share on other sites More sharing options...
Peterz Posted July 16, 2014 Share Posted July 16, 2014 Turn off your fire wall and antivirus you have and delete all the files in "Celestia Luna Online Alpha" folder except the "Screenshot" folder. And try re install. If I have the problem i do this and always work. Link to comment Share on other sites More sharing options...
LightM Posted July 20, 2014 Share Posted July 20, 2014 Problem number 3 caused by "unexpected monitor resolution changing". some programs need to change monitor resolution even for a second. you can test it by changing your monitor resolution, that error will be appear. To prevent it you should 1. change your "User Account Control Setting" ( on windows 7 : control panel -> system and security ) to "Never Notify" 2. Make sure you didn't have any programs that will change your monitor resolution even for a second. Link to comment Share on other sites More sharing options...
Allanzkie Posted July 26, 2014 Share Posted July 26, 2014 i have this certain error when login.. im just playing and it disconnected and now even i re install the game and update.. nothing has change its like always like that please help Link to comment Share on other sites More sharing options...
meggan19 Posted July 27, 2014 Share Posted July 27, 2014 I have tries to access the game but honestly need a simple way of everything, No im not good with tech and i have worked really hard to get my character where shes at now. I download the client, it dowloads but the icon doesnt appear on my desktop or anything at all. I tried deleteing the celestiapatch folder and try to play, still nothing so i really need help Thanks. Link to comment Share on other sites More sharing options...
Qushuk ウナギイヌ Posted July 27, 2014 Share Posted July 27, 2014 I have tries to access the game but honestly need a simple way of everything, No im not good with tech and i have worked really hard to get my character where shes at now. I download the client, it dowloads but the icon doesnt appear on my desktop or anything at all. I tried deleteing the celestiapatch folder and try to play, still nothing so i really need help Thanks. This is probably due to your antivirus, it detects cl as a false virus. Add exception cl folders to your antivirus and you should be fine 1 Link to comment Share on other sites More sharing options...
meggan19 Posted July 27, 2014 Share Posted July 27, 2014 This is probably due to your antivirus, it detects cl as a false virus. Add exception cl folders to your antivirus and you should be fine Thanks that helped but now my issue is that when I get to the advantage part it wont continue to the log in Link to comment Share on other sites More sharing options...
Qushuk ウナギイヌ Posted July 27, 2014 Share Posted July 27, 2014 Thanks that helped but now my issue is that when I get to the advantage part it wont continue to the log in delete 'celestiapatch' then run the patcher again Link to comment Share on other sites More sharing options...
Administrator Orange Posted July 27, 2014 Author Administrator Share Posted July 27, 2014 Thanks that helped but now my issue is that when I get to the advantage part it wont continue to the log in you said you did the celestiapatch fix but that is what happens with that bug. Go to your Luna folder (eg C:\Program Files (x86)\Celestia Luna Online Alpha\) and find the file called exactly "celestiapatch" (not LUNAPatcher.exe DO NOT DELETE THAT) and delete it, then run LunaPatcher.exe Link to comment Share on other sites More sharing options...
meggan19 Posted July 28, 2014 Share Posted July 28, 2014 you said you did the celestiapatch fix but that is what happens with that bug. Go to your Luna folder (eg C:\Program Files (x86)\Celestia Luna Online Alpha\) and find the file called exactly "celestiapatch" (not LUNAPatcher.exe DO NOT DELETE THAT) and delete it, then run LunaPatcher.exe I did that already, and when i look back at the folder its there again, like i didnt even delete it in the first place, is it supposed to do that? Link to comment Share on other sites More sharing options...
Qushuk ウナギイヌ Posted July 30, 2014 Share Posted July 30, 2014 I did that already, and when i look back at the folder its there again, like i didnt even delete it in the first place, is it supposed to do that? it is supposed to be there(celestiapatch file). the main reason u should delete its is to change old celestiapatch file with the new one. (CMIIW) Link to comment Share on other sites More sharing options...
engkong Posted July 31, 2014 Share Posted July 31, 2014 there is any advice for this problem bro........ http://i62.tinypic.com/afdbuu.png Link to comment Share on other sites More sharing options...
Administrator Orange Posted July 31, 2014 Author Administrator Share Posted July 31, 2014 there is any advice for this problem bro........ http://i62.tinypic.com/afdbuu.png The server was having connectivity issues, you shouldn't have a problem now. Link to comment Share on other sites More sharing options...
meggan19 Posted August 1, 2014 Share Posted August 1, 2014 it is supposed to be there(celestiapatch file). the main reason u should delete its is to change old celestiapatch file with the new one. (CMIIW) now its doing the same thing it did before is when i try to play it wont work and my antivirus wont pop up saying its blocked .-. Link to comment Share on other sites More sharing options...
labdigital Posted August 1, 2014 Share Posted August 1, 2014 for problem no 1, if your patcher doesn't show start game button then click patcher as many as you can.. i have to have 3-5 patcher on if i want play the games.. usually 4 patcher doesn't show start game but the last one shows it it might solve your problem, just sharing from my experience :) Link to comment Share on other sites More sharing options...
Administrator Orange Posted August 1, 2014 Author Administrator Share Posted August 1, 2014 for problem no 1, if your patcher doesn't show start game button then click patcher as many as you can.. i have to have 3-5 patcher on if i want play the games.. usually 4 patcher doesn't show start game but the last one shows it it might solve your problem, just sharing from my experience :) Did you actually add the exception to your antivirus just like the solution says? Link to comment Share on other sites More sharing options...
labdigital Posted August 2, 2014 Share Posted August 2, 2014 err, i use zonealarm for my antivirus and it doesnt detect lunapatcher.exe as a virus so i dont add exception for lunapatcher.exe Link to comment Share on other sites More sharing options...
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